7 voyager 11 is stuck on robot spinning on erasing cant do nothing else

Have you tried starting it up in "Safe Mode" to see if it will load in there? If it does, then you probably have something on the device that you shouldn't that needs to be removed. Bad app, virus, malware, etc.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.
 
Have you tried starting it up in "Safe Mode" to see if it will load in there? If it does, then you probably have something on the device that you shouldn't that needs to be removed. Bad app, virus, malware, etc.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.
 
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