Absolutely No Sound

[Stuart_25]

"New model" firestick into Panasonic TX P42VT30 Plasma 2013 S/sound from TV via its Optical Output - Nothing
Forget about the S/sound and there is no sound at all from the TV. I've had this ****** thing since Thursday 6th (the release date) and I haven't had any sound from it at all. Tried both Amazon and Panasonic contact and help pages, but nothing comes back. I'm ready to throw it in the fish pond or the tip. Any ideas PLEASE
Stu.

 

[kango69]

OK lets start with the basics.
Do you get sound from the TV's speakers.
If so then we know the fault is with the optical out.
If your using the Optical out on your TV I take it that you have it connected to a surround sound system.
In the TV's "Sound/SPDIF Selection" change it from AUTO to PCM