My laptop continues to freeze and so far the only answer from my last post was a generic "here do this" that doesn't work in any way. I have already restored then did a reset when it wasn't resolved. Everything is completely updated so don't mention that. It always freezes after the screen turns off with the only option of a force shut down but sometimes while I'm using it with the same resolution. Nothing wakes it up so don't mention the sleep button, keyboard, or mouse options as they have already been checked. Is it the hardware?