Acer Aspire E14 - 473g wont start up but can charge

Aug 4, 2018
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After using the laptop for 12hrs approx, I shut down as usual. Then when I try to switch it on, the blue led light (not the battery light. The blue battery light works just fine) lights up for 3 secs then nothing happen. It wont start. No sign of starting, no sound, no click sound or even the fan.

So guys, what should I do?
 
NOTE: Yes, I know some batteries are not so easy to get to, on some devices. However, it should be removable/replaceable. Unless it is under warranty, then you should contact the manufacturer first.


Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

If you do not feel comfortable doing this yourself, then I would try a local tech.
 

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