Acer Aspire F5-571 Laptop Having Monitor Issues?

Shelly_13

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Feb 23, 2017
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Hello! This is a relatively new laptop, so I am very concerned as to why this is happening. I am also concerned that this is a problem with the physical laptop itself. But maybe there is a solution, so here it goes.

It is an Acer Aspire F5-571 with Windows 10

Sometimes, at completely random times and for no discernible reason, the monitor will either flicker with a different color and has a bunch of vertical lines, OR the display will freeze and I have to physically hold the lid of the laptop in a certain position in order for it to show me what's really going on on the screen. I know it isn't freezing because if I type something or move the mouse during one of its episodes, when I jolt it back to reality, whatever I've typed is there.

Please help!
 
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