Acer Aspire F5-571 Laptop Having Monitor Issues?

[Shelly_13]

Hello! This is a relatively new laptop, so I am very concerned as to why this is happening. I am also concerned that this is a problem with the physical laptop itself. But maybe there is a solution, so here it goes.

It is an Acer Aspire F5-571 with Windows 10

Sometimes, at completely random times and for no discernible reason, the monitor will either flicker with a different color and has a bunch of vertical lines, OR the display will freeze and I have to physically hold the lid of the laptop in a certain position in order for it to show me what's really going on on the screen. I know it isn't freezing because if I type something or move the mouse during one of its episodes, when I jolt it back to reality, whatever I've typed is there.

Please help!

 

[webworkings]

If this is a new laptop, and still under warranty, you should contact the manufacturer about the problem. A new one shouldn't do this and if you were to do any work on it yourself you would void any warranty.