what I did was used my friends computer who has window 10 then went to google and type in Microsoft medial tool download then once I got to the webpage I download the media tool and opened it . Then it prompted me to select what I want to burn the windows on and I hit USB . I download on to the USB then I went to troubleshoot into my own computer hit start up setting and of course it failed then I went to more options and went to uploads via USB . Then the download started and work . Thanks everybody .hope this helps others.
what I did was used my friends computer who has window 10 then I went to google and type in Microsoft media tool download. Then once I got to the webpage I hit download the media tool and opened it . Then it prompted me to select what I want to burn the windows on and I hit USB . I downloaded the software on to the USB then I went to troubleshoot into my own computer hit start up setting and of course it failed then I went to more options and went to uploads via USB . Then the download started and work . Thanks everybody .hope this helps others.