Acer aspire reset black screen

Jun 28, 2018
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I did facory reset with leaving original apps reboot on my aspire one cloudbook 14. It now rotates between black screen and the acer explore beyond limits screen but won't go any further.
 
Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.


Another version of this is the following...

1. Power off the laptop.
2. Power on the laptop.
3. When screen turns black, hit F10 and ALT repeatedly until the computer shuts off.
4. To fix the computer you should choose the second option listed.
5. When the next screen loads, choose the option "Reset Device".
6. Now choose which ever type of reset you wish.
7. Your computer should now restore itself to "Factory Settings".

NOTE: If you get a message saying "Error Resetting Device", then you should have the computer looked at by the manufacturer (if still under warranty) or by a tech.

 
Jan 24, 2019
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My Aspire E15 just did this at 1 year and 1 month so Acer won't warranty . Had nothing to loose so undid the cover make sure you remove all the screwsin the back cover and slide the disk drive out to get to the sneaky 3 screws in the disk drive slot frame . Then disconnect every thing that is easy and re connect it monitor ribbon cable , power line to battery ,ram ,ssd etc just disconnect and reconnect then move to the next thing . Power up the unit and hey Presto it works almost loke they planned it this way to charge for a new motherboard .
 
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