I have the same problem as kevinburt - my crystal eye webcam has become elusive - when I try to use it, either on Skype calls or for taking vids/pics to store or send. I get one of two error messages- "cannot be found" or "in use". I followed the erecovery route, to no avail. If I uninstall it, is it possible to reinstall?
Thank you so much, I did this and it seemed to download successfully, but when I click on the new version, it only gives me the option to uninstall. I have not uninstalled the older versions yet, is this having an impact?