Solved! Webcam not detected by laptop and programmes

Jan 29, 2019
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Hi, would like to ask if anyone knows why the webcam (called HD WebCam in Device Manager hidden devices) in-built into my Gigabyte laptop displays a code 45, i.e. "not connected" to my laptop. As such, the Windows Camera app or other programmes like Skype do not work.

I have since tried updating the drivers / uninstalling and scanning for hardware changes to 'reinstall' the webcam, but to no avail. I've also attempted to press Fn+F12 (probably varies by computer) which apparently should toggle the camera on and off.

Please advise!

My laptop is a Gigabyte AERO 14 (i7-7700HQ) on Windows 10 64-bit if that helps :)
 
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