Acer laptop has trouble booting.

[MexicanEngineer]

I need some help troubleshooting. I think it is a hardware problem. Here is what happened. I have an Acer M5-583P-5859. My little cousin had a remote controller in his hand and I had my laptop open. One thing leads to another and he ends up throwing the controller fairly hard on my laptop screen.

The controller hit the right half my computer screen and bounced on the top right area of the keyboard.

First the screen went black and the cpu was still running. Then, I turned off the entire system and tried the turn it back on but it couldn't.

then, the laptop powered up for one second then it shut off, powered up again, shuts off.

Also, I am out of warranty.

Next morning:

The screen worked fine because it started up normally until it said "Your PC ran into a problem and needs to restart.

The failure was: win32kfull.sys.

It restarted then it said the same thing.

It restarted the third time and it made it to the login screen. Then the screen sort of glitched and the computer said the failure again.

Now:

It won't even start. It powers up for one second then shuts off, powers up, shuts off. It won't let go into safe mode or access anything.

Troubleshooting:

I looked at the fan and heat sink and everything seems in order. I blew out whatever dust that was in there and reapplied the thermal compound paste just in case.

I checked the monitor and everything is still plugged in.

I checked the motherboard for any loose connection cracks and everything seems to be in order.

Do you guys have any ideas?

 

[ffg7]

try this as this is a hard reset.
disconnect the power adapter from laptop. remove main battery from laptop. hold the power button down for a 20 count. re-install the battery & reconnect the power adapter. turn on the laptop & report back here the results, good or bad.