Solved! [Acer Nitro 5] Some of my keyboard buttons keep stopping working

Status
Not open for further replies.
Sep 21, 2019
6
0
10
It's not every button, it's just like 10 probably: S, K, O, Ctrl, Backspace and some numbers
They randomly freeze and dont want to work when and its so annoying when i play games where the S button is important so like its annoying all the time and it's been like this since like a month ago probably
Does anyone know if there's a way to fix this?
If you need any more details I'll give them
 
Solution
It sounds a lot like either the keyboard is dirty/sticky inside and needs cleaning out, or those are keys you use the most and they are wearing out. You can try the following to see if it resolves the problem. If the driver doesn't, then try cleaning it out before going for external keyboard and possibly new attached one.

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then try the following... just make sure you disconnect the external keyboard while the system is reloading.

  1. Uninstall the keyboard driver.
  2. Reboot the computer (without reinstalling the driver).
  3. When it restarts, it should reinstall the driver...
It sounds a lot like either the keyboard is dirty/sticky inside and needs cleaning out, or those are keys you use the most and they are wearing out. You can try the following to see if it resolves the problem. If the driver doesn't, then try cleaning it out before going for external keyboard and possibly new attached one.

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then try the following... just make sure you disconnect the external keyboard while the system is reloading.

  1. Uninstall the keyboard driver.
  2. Reboot the computer (without reinstalling the driver).
  3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

Additionally, if your device uses one, you may want to try updating the Synaptics Driver if the above doesn't help.

You may also want to check the device for malware, viruses, etc., which can interfere with normal operation.
 
  • Like
Reactions: Rozansky
Solution
Sep 21, 2019
6
0
10
Thanks for answering but i forgot to mention that ive already done all of those
I think I should unplug and plug in the keyboard cable to the motherboard because thats the only thing i havent done yet so ill probably go to the store i bought the laptop in since i still have warranty thing
 
Status
Not open for further replies.