Hi,
Here are some troubleshooting steps that may help.
- First is to run Windows Update and install all the updates available then test it again after it had installed all the updates.
- If the same problem will persist uninstall/reinstall the Intel graphics driver.
- Go to Device manager and uninstall the Intel Graphics driver.
- Next is to open Programs and Features then uninstall anything related to Intel graphics.
- Once done, download and install the latest driver from ACER Support site.
- Here's the llink:
http
/www.acer.com/ac/en/US/content/drivers (Just key in the model number of your laptop)
- Once installed reboot the laptop then test it again.
- If the same problem will persist do uninstall the Intel graphics driver again then download and install the latest driver from Intel's support site instead.
- Here's the link: https

/downloadcenter.intel.com/ (Just click on Automatically update your drivers)
- Do test it again after installing the latest driver from Intel.