Hi all,
my laptop was recently at a repair service after I spilt a dense, sticky, sugary liquid on it (the area was not too big, left side of space bar plus C, X, D were sticky, the laptop was in cca 45 degrees position (on a stand), so the liquid flew largely down).
I was told the motherboard was very corroded (after just 3 days...?) and had to be cleaned - which, if I understand correctly, means removed. I don't know what else could have been removed, but my main concern at the time were the sticky keys. They also cleaned the inside with compressed air and replaced a broken hinge that's holding the monitor (in case it matters).
This laptop is quite old but before the accident has always worked flawlessly. Important thing - the battery is dead, so it relies completely on the power supply per cable. If it's unplugged, it goes off immediately.
Now to the aftermath of the repair.
1) When the laptop is switched on (meaning plugged in), it switches off with the slightest move. After that, even if the cable is still in, the battery light is off (normally it's flashing), so it looks like there's no power supply to the computer. The light on the adapter (the "little black box") is on, meaning the problem must be either the part of the cable between the adapter and the computer (there's no visible damage to it) or something in the computer (I find this more likely).
2) When I insert an SD card, nothing happens, the computer doesn't see it at all. I have used the SD card very often and never before had any problems. The slot is on the same side as the power plug. All USB's and audio jack are working OK.
Also, the power plug and the SD slot is on the opposite side (right) than the spillage was (left).
3) After I switched on the computer for the 1st time, the date and time was set to the day when Windows was 1st installed (2009) and some programs at the right side of the taskbar were missing. Is this normal? Also, the anti-virus (AVG) was somehow messed up since it was blocking receiving emails in Thunderbird. Acrobat reader was updated, which was not done by me. I know these may seem minor things but it makes me feel as if someone was going through my personal stuff... and I'm not sure it was necessary for them to get into my computer when they were charged only with the hardware cleaning.... they did and still didn't notice it switches off when moved...???
I'm going to take the laptop back to the service on Monday but before I do this, I wanted to hear from someone competent, who doesn't have a stake in telling me it has nothing to do with the cleaning and I have to pay for another repair. (this one was already quite costly, and the keys are still stiff ///)
The fact that these problems appeared for the 1st time after some components have been removed is for me a clear sign there's some connection, but I know nothing about hardware... Does it make sense and do you have any idea what specifically could be the cause?
my laptop was recently at a repair service after I spilt a dense, sticky, sugary liquid on it (the area was not too big, left side of space bar plus C, X, D were sticky, the laptop was in cca 45 degrees position (on a stand), so the liquid flew largely down).
I was told the motherboard was very corroded (after just 3 days...?) and had to be cleaned - which, if I understand correctly, means removed. I don't know what else could have been removed, but my main concern at the time were the sticky keys. They also cleaned the inside with compressed air and replaced a broken hinge that's holding the monitor (in case it matters).
This laptop is quite old but before the accident has always worked flawlessly. Important thing - the battery is dead, so it relies completely on the power supply per cable. If it's unplugged, it goes off immediately.
Now to the aftermath of the repair.
1) When the laptop is switched on (meaning plugged in), it switches off with the slightest move. After that, even if the cable is still in, the battery light is off (normally it's flashing), so it looks like there's no power supply to the computer. The light on the adapter (the "little black box") is on, meaning the problem must be either the part of the cable between the adapter and the computer (there's no visible damage to it) or something in the computer (I find this more likely).
2) When I insert an SD card, nothing happens, the computer doesn't see it at all. I have used the SD card very often and never before had any problems. The slot is on the same side as the power plug. All USB's and audio jack are working OK.
Also, the power plug and the SD slot is on the opposite side (right) than the spillage was (left).
3) After I switched on the computer for the 1st time, the date and time was set to the day when Windows was 1st installed (2009) and some programs at the right side of the taskbar were missing. Is this normal? Also, the anti-virus (AVG) was somehow messed up since it was blocking receiving emails in Thunderbird. Acrobat reader was updated, which was not done by me. I know these may seem minor things but it makes me feel as if someone was going through my personal stuff... and I'm not sure it was necessary for them to get into my computer when they were charged only with the hardware cleaning.... they did and still didn't notice it switches off when moved...???
I'm going to take the laptop back to the service on Monday but before I do this, I wanted to hear from someone competent, who doesn't have a stake in telling me it has nothing to do with the cleaning and I have to pay for another repair. (this one was already quite costly, and the keys are still stiff ///)
The fact that these problems appeared for the 1st time after some components have been removed is for me a clear sign there's some connection, but I know nothing about hardware... Does it make sense and do you have any idea what specifically could be the cause?