Android TV Box can't add any add-ons

ritz92

Prominent
Oct 6, 2017
2
0
510
Android box is connected to my internet but when I try to add any add-ons it gives me error"Unable to connect, Couldn't retrieve directori information. This could be due to network not being connected". I have made sure there are no spaces in the links, I have uninstalled kodi and reinstalled, I have restarted the box 1000 times. I have another box in living rm that works fine so I know my internet connection is good. Could there be some setting in the box that prevents it from connecting? I am kind of new to these boxes and thought I would ask for help before I throw it in the garbage. frustrated!
 

ritz92

Prominent
Oct 6, 2017
2
0
510
Yes I have installed the same add-ons that I am attempting to install on new box on my other one and it worked fine. I even tried to put new box on that TV (where the working box is) but it still doesnt work.