Anyone use Avast?

djreedj

Estimable
Jan 14, 2016
35
0
4,590
1
I got this message after running quick scan. can anyone help?

ran quick scan on laptop today using Avast. scan came back with a warning message:
c:\$windows.~BT\Sources\SafeOS\...\abortpxe.com error: file cannot be accessed
c:\$windows.~BT\Sources\SafeOS\...\abortpxe.com error: file cannot be accessed
c:\$windows.~BT\Sources\SafeOS\...\startnet.cmd error: file cannot be accessed
c:\$windows.~BT\Sources\SafeOS\...\startnet.cmd error: file cannot be accessed
c:\$windows.~BT\Sources\SafeOS\...\wdscapture.inf error: file cannot be accessed
c:\$windows.~BT\Sources\SafeOS\...\wdscapture.inf error: file cannot be accessed
 

Phillip Corcoran

Splendid
Moderator
Nothing to worry about. They are protected system folders & files to which antivirus apps have no access.

Just exclude the folders from avast scanning if avast has such a feature in it's settings. It should have, but it may only be in the paid version.
 

Phillip Corcoran

Splendid
Moderator
Nothing to worry about. They are protected system folders & files to which antivirus apps have no access.

Just exclude the folders from avast scanning if avast has such a feature in it's settings. It should have, but it may only be in the paid version.
 

djreedj

Estimable
Jan 14, 2016
35
0
4,590
1


thank you its jsut weird that message didnt cme up when i did a full avast scan 2 hours before the quick scan
 

ficler1977

Honorable
Mar 23, 2013
51
0
10,610
23
As previous answer says, them files might be protected. But I believe them files were temporary files(files that were there at the beginning of the scan and than were deleted as no more needed or you have got another program(antivirus) that was scanning them files at that time.
Nothing to worry.
If you want to be 100% sure run FULL SCAN in windows SAFE MODE(F8 during bootup). so files will be there all the time.
 
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