Anyone willing to help me (Stockholm)

[Teneniel]

Hello there experts. I have come across an issue with my laptop.
When firing it up my laptop , all I see is a start up logo "Asus" and within next 5 seconds laptop restarts and it keeps repeating that way. Once I press F9 it gives me an error "0xc0000225" A requires device isnt connected or cant be process. Is there any other way fixing this than just using a system repair with win10 cd which I do not have..

Thank you in advance!

 

[bignastyid]

Windows 10 can be downloaded from Microsoft. Download the iso and create a bootable dvd or usb. Then use that to run a startup repair. Other than that you be looking at a reset from the recovery partition if the system has one.

 

[Teneniel]

How to get to recovery partition, if I cannot go past asus logo. I can only access bios, and F9 (which brings me to this error)

 

[bignastyid]

Depends on the make and model of the system. Not all of them have one.

 

[Teneniel]

Its my work laptop. Asus F553M.

 

[bignastyid]

Does your employer have an IT dept? If f9 isn't working to access the recovery its possible they removed it to prevent a factory reset.

 

[Teneniel]

Yea they do but I am out of the country so therefore I asked if anything could be done without a recovery win cd.

 

[bignastyid]

Do you have access to a 8gb or larger usb flash drive and the bios?

 

[Teneniel]

Yeah I have a USB but its only 4 GB , unfortunately. But go ahead, what shall I do? If anything I will just go and purchase a new stick with 8GB.

 

[bignastyid]

4gb may work. Use the windows 10 media creation tool to create a bootable win 10 usb drive. Insert it into the system and when you turn it on use the esc key to access the boot menu and boot to the usb drive then run a startup repair.
https://www.microsoft.com/en-us/software-download/windows10/

 

[Teneniel]

Thank you for helping me out. I appreciate your competence!