asus f502c stuck in Aptio Setup

[Pip___]

Hi, have followed steps 1-5 but when i press F9 it brings up blue box ''Load optimized defaults''


((1/ Select the Boot menu in the Aptio setup utility, select 'Launch CSM' and change to enable
2/ Select the Security menu n the Aptio setup utility, select 'secure Boot Control' and change to disable
3/ Select Save & Exit and press 'yes'
4/ Hold down the power button until the unit switches power off completely
5/ Switch back on and continually press the F9 button for about ten seconds; this should now allow the unit to boot up into the Windows Recovery menu))

Please Help 🙁

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If it will still get stuck on BIOS, shut down the laptop again then remove the HDD off.
- Boot up the laptop without the HDD and if it will get pass the BIOS screen and will load into a black screen with an error that means the problem is the HDD.
- Put the HDD back in and see if the laptop will get pass the Aptio screen.
- But if the laptop will still get stuck on the Aptio Setup screen without the HDD that means the problem is the motherboard.
- Do also try settings BIOS to default by pressing F9.
- Do contact ASUS for a repair specially if the laptop is still under the factory.

 

[Pip___]

Hi,

Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If it will still get stuck on BIOS, shut down the laptop again then remove the HDD off.
- Boot up the laptop without the HDD and if it will get pass the BIOS screen and will load into a black screen with an error that means the problem is the HDD.
- Put the HDD back in and see if the laptop will get pass the Aptio screen.
- But if the laptop will still get stuck on the Aptio Setup screen without the HDD that means the problem is the motherboard.
- Do also try settings BIOS to default by pressing F9.
- Do contact ASUS for a repair specially if the laptop is still under the factory.

Hi,

thankyou for the reply.

Unscrewed the back but do not want to unscrew anything inside as i am not confident to do so. I have recently upgraded to Windowns 10 and think this may be part of the issue. is there any simpler steps we can try before the Labotomy.

 

[Pip___]

The laptop is also making a noise like a stuck disc. is there anyway i can load an operating system onto another hardrive to see if this solves the problem?