Asus keyboard having issues

Oct 18, 2018
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So I have a asus laptop and I haven't had it for more than a year and suddenly my keyboard starts acting up when I'm playing video games. Out of no where while clicking, it'll stop working and cause me to constantly click on things rather than insert a letter. If I tab out of the video game and click around on the screen, it'll make a sound and then I can use it again, but only it won't let me type! and when I do press enter, it inserts the letter "c" repeatedly for me! without me doing anything. I've checked sticky keys, nothing, I've uninstalled the keyboard, and nothing. I even checked for viruses and nothing. I think it may be a hardware issue, but it seems like everyone is having issues with the Asus keyboard! I would like answers, because I've tried almost everything I could, even what's listened above...It just sucks.
 
NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

Additionally, if your device uses one, you may want to try updating the Synaptics Driver if the above doesn't help.

You may also want to check the device for malware, viruses, etc., which can interfere with normal operation.
 
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