Asus N550J wont login

Nicole_27

Commendable
Jan 7, 2017
1
0
1,510
0
Hi I have an Asus N550j that I purchased about 2 years ago. Recently it stopped connecting to the Internet so I restarted it thinking it needed to update. Well, when it rebooted it loaded the login screen and became stuck on the welcome loading screen. I restarted it again and it became stuck on a black screen. Thoughts?
 
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