Asus Q551L Not recognizing Razer Kraken Pro microphone

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Nathan_41

Commendable
Feb 20, 2016
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Hello everyone,

I'm trying to get my headset to work with my laptop. It works perfectly fine on my desktop.

The headset works, as I can hear audio, the laptop however will only use the internal microphone and will not list the headset as a usable option in my recording/playback devices.

Razer doesn't have any driver support for this headset, as it is plug and play. Also in device manager, updating the realtek audio doesn't work. It will not download, and it will not let me roll it back,

The headset port is an all in 1. The connector is compatible as it is just a standard headset.

Any ideas?
 

Nathan_41

Commendable
Feb 20, 2016
2
0
1,510
0
Solved my own issue.

I retasked the connector in Realtek audio manager by right clicking the Aux input icon on the right and selecting retask connector. Then I set it to Headset/Microphone.

 
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