Asus ROG laptop issues

Andresothers

Estimable
Feb 2, 2016
1
0
4,510
I bought an Asus ROG G551JW rouglhy 10 days ago, and there has been quite a bit of issues with it. I've managed to fix them more or less, but then the other day when I tried to play GTA V with the battery, I discovered a new problem. As soon as it opened the game, the screen started to flicker squares of blue and red, and then crashing completely. Sometimes it'll say the display driver crashed, sometimes another error message, and sometimes it will just freeze completely to the point that I have to hold the power botton down.
All my drivers ae update to Windows 10, NVIDIA GeForce aswell.

I talked with every tech guy I know, the shop I bought it from, and Asus support. They said I should do a Factory Reset, so I did that. Still the same thing. This forum is my last step before I send it back into the shop so they can see if it's a hardware thing. Really hope someone here can help, thanks in advance.
 
Hi,

Please do try these troubleshooting steps that may help.
- Do a uninstall/reinstall the graphics card driver.
- Open Device Manager, uninstall the NVIDIA graphics driver.
- Check Programs and Features and uninstall anything related to NVIDIA.
- Next is to download and install the latest graphics driver from NVIDIA.
- Here's the link: nvidia.com/download/index.aspx
- Once installed reboot your laptop for all the changes to take effect.
- After the reboot, make sure to set NVIDIA as the default graphics card.
https://nvidia.custhelp.com/app/answers/detail/a_id/2615/kw/setting%20nvidia%20as%20the%20graphics%20card

If these doesn't work do also install the latest BIOS from Asus Support site.
Here's the link: https://www.asus.com/support/Download/3/714/0/3/sQI5Sjw6h9ZloDch/45/