Question Asus Vivobook S14 randomly shuts down at pressing two keys combination

Aug 1, 2020
Hi every one!

I have quite a weird problem withmy Asus Vivobook S14 (X441UN) laptop: It randomly shuts down while using some two or more keys combination, that issue doesn't happend all the time but after it happens gets much more common until I leave the laptop off for a while; the shutdowns occur both on battery and connected tothe charger. The weirder thing is that the same beheavior happens both on Windos 10 and Ubuntu 18.04 LTS, so I'm pretty sure isn't a Windows related problem.

Does anyone have any idea what could be causing this issue? I'm clueless.