Asus X542U Core i5-8250 4gb RAM WIN10 Randomly Shuts Down

Aug 20, 2018
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My laptop is brand new and hasnt been in use for a month. The issue started 2 days ago from this post. The issue is it randomly shuts down without a beep and the laptop isnt even hot. Sometimes it happens as I'm typing something.

I've noticed that there are times the battery doesnt charge at all even after 30 mins. The laptop works perfectly fine aside from this problem. No weird noises or anything. It just shuts down randomly.

I even tried it on Safe Mode to see if the problem will still happen and it did. Please help me.
 
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