ASUSFn key is always on. How to turn it off?

[claudiawhite]

Hi, I'm using ASUS N43SL laptop (Windows 10).
Currently, I can control the volume by just pressing F11 / F12 (no need Fn).
And, the "c", "v", & "spacebar" are not working.
Plus, the arrow keys only can be used for media playing.
I wish to get back the default setting.

Below are the steps that I'd tried, but to no avail:
1) Fn + Esc
2) Fn + Num Lock
3) Goto Device Manager > Uninstall keyboard & Restart
4) Goto Control Panel > Uninstall Touchpad & ATK Package > Restart > Install downloaded ASUS Touchpad & ATK Package

Thank you.

 

[webworkings]

Try connecting an external keyboard and see if that works fine.

If it does, then the problem may well be with the attached keyboard. If, however, the external one has problems as well, then your motherboard may be the culprit.