Last night my Asus x550z fell from about 2 feet and hit the tile on the top left corner of the front of the notebook. I was in Windows 10 and the YouTube page I was on became unresponsive after the drop though the volume settings in the bottom right worked, (after some seconds). So I reset the laptop and it opened up the (aptio firmware settings?) I think this the name, and I could not exit the settings no matter what I did. It would just show the Asus logo again and the settings would come up again. Obviously the first thing I did was Google hours of forum posts, and long story short I went to Walmart to buy a usb flash drive, put Windows 10 on it from another computer, and tried to repair my laptop- to no avail. I've managed to access more than just the firmware settings alone, but even the recovery settings I've accessed have yielded no improvement. I've gotten the "00xc0000185" error, the "00xc00000f" error, a mentioning of a kernel or something missing or containing errors, "a required device isn't connected or can't be accessed" "the application or operating system couldn't be loaded because a required file is missing or contains errors". After dropping it last night I removed the casing on the back to look inside. Nothing seemed out of place and I carefully examined everything, unplugged the battery, replugged it, and after re-screwing the casing back on there's a noise coming from the laptop that sounds like a ticking clock when I boot the laptop up. I've tried every option in the advanced settings for booting the laptop via the usb that i have (after selecting the "repair your cpu" or whatever option when Windows first asks to install, and all of them have given me an error of some kind). I've tried installing both "upgrading" and "custom", I have 6 partitions or whatever and none of them can a. Be deleted, or b. Have Windows installed on them, Almost any link someone directs me to I am confident I've tried, and nothing works. I called asus tech support and the guy pretty much took me through everything I already told him I tried. Is this computer done for? What the hell is wrong with it?
Errors I can recall that I've received. (Surely there are some that aren't mentioned here.)
1. "00xc0000185" error code
File: \windows\system32\winload.efi
"The application or operating system couldn't be loaded because a required file is missing or contains errors."
2. "00xc0000185"
(No file)
"A required device isn't connected or can't be accessed."
3. "00xc0000185"
File: \windows\system32\ntoskrnl.exe
"The operating system couldn't be loaded because the kernel is missing or contains errors."
4. "0xc000000f"
(No file)
"A required device isn't connected or can't be accessed."
5. "Diskpart has encountered an error: the request could not be performed because of an I/O device error. See the system event log for more information."
6? "Startup repair couldn't repair your PC."
I don't understand what any of this means
Errors I can recall that I've received. (Surely there are some that aren't mentioned here.)
1. "00xc0000185" error code
File: \windows\system32\winload.efi
"The application or operating system couldn't be loaded because a required file is missing or contains errors."
2. "00xc0000185"
(No file)
"A required device isn't connected or can't be accessed."
3. "00xc0000185"
File: \windows\system32\ntoskrnl.exe
"The operating system couldn't be loaded because the kernel is missing or contains errors."
4. "0xc000000f"
(No file)
"A required device isn't connected or can't be accessed."
5. "Diskpart has encountered an error: the request could not be performed because of an I/O device error. See the system event log for more information."
6? "Startup repair couldn't repair your PC."
I don't understand what any of this means