Audio jack problems on Fujitsu laptop

[Lulabalula]

When I try to play sound through my Logitech speakers the sound continues coming through the speakers on the laptop, I know the speakers work and I suspect the problem lies in the audio jack as the laptop doesn't realise that the speakers are plugged in. Please offer advise if you can.

 

[Guest]

Hello, go to control panel > Hardware and Sound > Sound, check to see if the system detects your device, If not then you need to install Logitech device drivers (ie. check your device manager), If you see them, then see if they are disable and enable them. Also what you can do is run troubleshooting (control panel -> All Control Panel items > Troubleshooting > Hardware and Sound > Playing Audio. Let me know how it goes. Hope this helps.

 

[Prostar Computer]

Make sure they're being detected, as epoc said. My suggestion is to go to the Playback devices section in Windows (right click on your speaker icon in the system tray, then select "Playback devices"). If they show up there, set them as the default device if they are not already set as that.

 

[Lulabalula]

Hello, go to control panel > Hardware and Sound > Sound, check to see if the system detects your device, If not then you need to install Logitech device drivers (ie. check your device manager), If you see them, then see if they are disable and enable them. Also what you can do is run troubleshooting (control panel -> All Control Panel items > Troubleshooting > Hardware and Sound > Playing Audio. Let me know how it goes. Hope this helps.

It says that it is already enabled but thinks they are not plugged in

 

[Lulabalula]

I'm afraid so far these solutions aren't working, lads. I fear it may be a malfunctioning audio jack 🙁

 

[Prostar Computer]

Did you check to see whether the speakers are listed or not in Playback devices (while they're plugged in)?

 

[Lulabalula]

They are listed but it doesn't detect them as being plugged in.

 

[Prostar Computer]

They are listed but it doesn't detect them as being plugged in.

How is that possible? If they're listed, then the computer recognizes that they're connected.

Do you have this problem with any audio device you connect?

 

[Lulabalula]

They are listed but it doesn't detect them as being plugged in.

How is that possible? If they're listed, then the computer recognizes that they're connected.

Do you have this problem with any audio device you connect?

It lists disconnected devices. It doesn't work with any audio device plugged in through the audio jack.

 

[Prostar Computer]

Ah, okay. I took your context a little differently. In that case, your jack is no good. One device is open to suspect, but if nothing is recognized, then it's likely that the jack is no good.

The only way to make absolutely certain it's not a hardware failure is to either use a Linux or Windows live disc/disk and test under that, or reinstall Windows and see what happens.