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Archived from groups: alt.cellular.verizon (More info?)
My buddy at work has a Kyocera (not a flip phone) that he took to the
local store today asking about replacing an eight month old battery
due to the battery not holding a charge. The technical guy immediately
accused my buddy of dropping the phone then stated the battery had
swollen from heat (such as in a car) and said it was a "wonder it
didn't explode." This sounds like BS to me. The phone's battery cover
shows a slight gap on one side and the battery itself has a slight
bulge across one end but it does not look abnormal. The battery seams
are still sealed without any gaps. I very much doubt this phone was
abused or left in the heat. My buddy was told that a new battery
would cost him $45.00 because the "damage" was "customer abuse." In
short, they refused to replace the battery. The phone is still under
warranty but I'm thinking that would not include the battery, right?
Can these batteries explode?
How susceptible are the batteries to swelling?
Where is a good online source for cell batteries?
Thanks for any suggestions.
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Drum-
My buddy at work has a Kyocera (not a flip phone) that he took to the
local store today asking about replacing an eight month old battery
due to the battery not holding a charge. The technical guy immediately
accused my buddy of dropping the phone then stated the battery had
swollen from heat (such as in a car) and said it was a "wonder it
didn't explode." This sounds like BS to me. The phone's battery cover
shows a slight gap on one side and the battery itself has a slight
bulge across one end but it does not look abnormal. The battery seams
are still sealed without any gaps. I very much doubt this phone was
abused or left in the heat. My buddy was told that a new battery
would cost him $45.00 because the "damage" was "customer abuse." In
short, they refused to replace the battery. The phone is still under
warranty but I'm thinking that would not include the battery, right?
Can these batteries explode?
How susceptible are the batteries to swelling?
Where is a good online source for cell batteries?
Thanks for any suggestions.
--
Drum-