Hey there, I'd like to make sure that my soundbar is actually not working, before I send it off for a lengthy and repair process.
The soundbar is brand new, but I discovered that only audio comes out of the subwoofer. I have ARC connected from soundbar to the ARC on the TV. I have my cable box's HDMI connected to the soundbar.
I've also paired my cellphone to the speakers and I'm still only getting sound from the sub-woofer. This, in particular, would suggest that the soundbar is not working and that it's not a human error issue with wiring?
Thanks!
The soundbar is brand new, but I discovered that only audio comes out of the subwoofer. I have ARC connected from soundbar to the ARC on the TV. I have my cable box's HDMI connected to the soundbar.
I've also paired my cellphone to the speakers and I'm still only getting sound from the sub-woofer. This, in particular, would suggest that the soundbar is not working and that it's not a human error issue with wiring?
Thanks!