Diane_38 :
I purchased an ASUS touch screen 15" laptop in April 2014, from Dick Smiths Belconnen. By middle May 2015 the touch screen was wobbling all over the place (had to disconnect it) then the letters r and s on the keyboard packed it in. Of course Asus would not support it because it was 4 weeks out of warranty. I hated the keyboard anyway, worst one Ive ever used. if these problems happen just out of warranty why do you think its reliable? Id never touch another one in my life. How did this brand rate so highly?
To repeat my post on the first page, the dirty little secret of the laptop industry is that almost no laptop vendor actually makes their laptops. They're made by ODMs - original design manufacturers. They're like OEMs, except they also design the product. The companies listed in the survey just hire an ODM, tell them the specs they want the laptop to have, and ok/reject what the ODM comes up with.
http/en.wikipedia.org/wiki/List_of_laptop_brands_and_manufacturers#Original_design_manufacturers_.28ODMs.29
Most of those companies use multiple ODMs. So there's very little orthogonality between laptop brand name and the qualities measured in the survey. A particular model HP may have more in common with a Dell or Mac than with another model HP. About the only thing the brand name tells you is how good the aftermarket support will be.
Within a brand, the general rule I've found is that you get what you pay for. If you buy a cheap Asus, it'll be made by a cheap ODM and liable to break quickly. If you buy an expensive Asus, it'll be made by a much better ODM with good quality. So take the time to search for a particular laptop
model, not a laptop brand.