Bitdefender keeps picking up Windows/ Microsoft services to be malicious!

Brandon_140

Commendable
Nov 30, 2016
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Hello, I have Bitdefender Total Security 2018 and my Advanced Threat Defense keeps blocking malicious attacks from 2 windows services, wscript.exe and rundll32.exe located in System 32 rundll32. I was wondering if anybody would be able to tell me if these files are actually malicious, could they have been infected with a virus? Should i delete them? I don't know what to do but i know that Bitdefender is a pretty good and widely used antivirus and its detecting them to be malicious.
 

Rogue Leader

Estimable
Moderator
Dec 22, 2014
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Definitely do not delete them. However yes they very well could be infected. I suggest doing a full system scan with Bitdefender from Safe Mode in Windows and see what happens.
 

t53186

Distinguished
Aug 6, 2006
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Report that to bitdefender and do not delete. wscipt is the script engine, rundll32 allows programs to dll's. It is however possible that a virus or malware could use either of those safe programs to run it's malicious mischief, so reporting that to bitdefender is wise.
 

Doctor Rob

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Jul 21, 2008
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I had a similar issue with bitdefender years ago.. had to stop using them being that ever few months they would send out a update that would kill the PC it was on (NOT all of them.. just the dell manufactured ones.. NO idea why) but at least for me when I had it at an old company I worked at the antivirus would ONLY mess up the dell computers we had in the office. the custom PCs and others didn't have an issue. SO I stopped using bitdefender. (just an FYI on one of the Dells I had fully cleaned and installed a new copy of windows though that was back in the Vista business days / and some used XP as well).
 
May 30, 2018
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Hi. Can you please attach here some screenshots from ATD > Threat Defense? It would help to see the history from there, as a staring point to help you. Thank!

 
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