Solved! Bluetooth speakers keep cutting out and returning to the PC speakers

Alden66

Great
Jan 29, 2020
10
1
75
0
My Beats Pill my Bluetooth speaker will cut out after a while and go back to the PC speakers. Now I've updated and reinstalled all the drivers and ran a diagnostics check on the speaker through the companies support. After all of this nothing has worked and I was wonder if there's a fix. Thanks...
 

Alden66

Great
Jan 29, 2020
10
1
75
0
Did you update the firmware of the speaker?
https://www.beatsbydre.com/support/how-to/firmware-updates-beats-updater

Reduce the distance between the audio source and the speaker

Is the PC getting into standby or anything similar?
I tried to update the firmware, and it said that I was up to date, but it showed another way to get ahold of support, and all they did was have me do was reset it, and now it works great. I had gone to their home page and downloaded the update installer but never found any other option or support that I could talk to. So thanks for the info on its other website, and thank you so much.
 
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