Solved! Bluetooth speakers keep cutting out and returning to the PC speakers

[Alden66]

My Beats Pill my Bluetooth speaker will cut out after a while and go back to the PC speakers. Now I've updated and reinstalled all the drivers and ran a diagnostics check on the speaker through the companies support. After all of this nothing has worked and I was wonder if there's a fix. Thanks...

 

[helpstar]

Did you update the firmware of the speaker?
https://www.beatsbydre.com/support/how-to/firmware-updates-beats-updater

Reduce the distance between the audio source and the speaker

Is the PC getting into standby or anything similar?

 

[Alden66]

Did you update the firmware of the speaker?
https://www.beatsbydre.com/support/how-to/firmware-updates-beats-updater

Reduce the distance between the audio source and the speaker

Is the PC getting into standby or anything similar?

I tried to update the firmware, and it said that I was up to date, but it showed another way to get ahold of support, and all they did was have me do was reset it, and now it works great. I had gone to their home page and downloaded the update installer but never found any other option or support that I could talk to. So thanks for the info on its other website, and thank you so much.

 

[helpstar]

You are welcome

Reset the Pill:
https://www.beatsbydre.com/support/how-to/beats-speakers-reset

bluetooth troubleshooting
https://www.beatsbydre.com/support/how-to/bluetooth-troubleshooting

 

[Alden66]

To reset the Beats Pill+ you hold down the power button for 20 seconds. And that's all there is to it.