Brand New Dell Inspiron 5559 r5 m335 GPU Overheats and Laptop Shuts Down

[Tyrion_1]

I just bought a Dell Inspiron 5559 with a 4gb r5 m335 GPU. Installed Windows 10 (64-bit), installed all the drivers, installed Crysis 2, and began playing.

Each time I play a game, after about 15 minutes, the GPU temperature rises to about 100C, and the machine turns off.

Is there an easy fix to this? Or, should I return the laptop?

PS: I didn't overlock, or nothing.

System Specs:
Intel i7-6500U
AMD Readon r5 m335
8g Ram

 

[popatim]

Return it - overheating is a known issue.

 

[Tyrion_1]

Return it - overheating is a known issue.

Yeah, man, I was going to, but then I asked here just to be sure. BTW, what is the normal temperature that I should get? 65C?

 

[popatim]

"Normal" depends on the laptop and how cooling is setup.

 

[nevesnet]

I have same machine; with 16GB memory instead of 8GB is the only difference, and just playing Romance of Three Kingdoms 13 on low and 720p window mode it runs at 65-75c on both the i7 and the radeon card, is this normal?

I just bought a Dell Inspiron 5559 with a 4gb r5 m335 GPU. Installed Windows 10 (64-bit), installed all the drivers, installed Crysis 2, and began playing.

Each time I play a game, after about 15 minutes, the GPU temperature rises to about 100C, and the machine turns off.

Is there an easy fix to this? Or, should I return the laptop?

PS: I didn't overlock, or nothing.

System Specs:
Intel i7-6500U
AMD Readon r5 m335
8g Ram