Cannot reboot Windows

[Laura Axford]

My husband got a window one day while turning on computer about partitions he said he did not change anything but now when rebooting the computer it keeps going in Acer Restore Management page we pressed restore to factory settings to get it to boot up but keeps coming back to the same page and cannot get out of it. When it does boot up it askes for password and windows files start loading but goes right back into Acer restore management page cannot go any further tried all the functions keys especially F8 and tried all those option but still comes back to Acer Management page. What can we do?

 

[Brett928S2]

Hi

Run a hard drive test in DOS... HIRENS BOOT CD etc, it sounds like a failing hard drive...

All the best Brett