Cant find right driver

GusGus

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Nov 29, 2010
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i have a dell 4400 dimensions computer with service tag # 8NR3711. i have no sound on my computer. i have a sound card named sound blaster live ct4780 and i have gone to dell.cm to find the driver. there are 3 drivers on dell.com that say sound blaster but they do not fix the problem. thanks
 

hang-the-9

Titan
Moderator
Are you looking under the right OS version?
If you go to device manager, do you see the card installed with no red Xs or yellow !s in there?
Have you ever had sound? If yes, anything happened before it stopped working? Tried different speakers maybe?
 

GusGus

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Nov 29, 2010
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i have 2 computers which are the same. the mother board died on one of them so i moved my 2 hard drives over to this computer. this one has a sound board live ct4780 (sound card) so i cant get the sound. i am missind (PCI input device and multimedia controller) both have a yellow question mark on hardware device manager.
 

hang-the-9

Titan
Moderator
Uninstall both devices (don't reboot). Download the BIOS update for your system run that. It will reboot.

Download and install the chipset drivers, reboot.

Download and install the SB drivers here http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R37379&SystemID=DIM_PNT_P4_4400&servicetag=8NR3711&os=WW1&osl=en&deviceid=229&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=0&libid=3&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=42512

If that does not work, double-check to make sure yo have the SB chip on the motherboard and not the Analog Devices one.
 

GusGus

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this is crazy i cant download the drivers form my computer. i have to use a Different computer and a memory stick to get the drivers. i got the bios but i dont think its an update. it takes me to a cmd screen. are you in the usa call me 818 294 0490 thanks gus gomez
 

verbalizer

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bad idea passing out phone number...
please edit..


HEY POST #10K...
what a ride..!
 

Tomasz Czerwinski

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Sep 21, 2013
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WHAT YOU NEED TO DO IS TAKE IT TO A TECH SHOP WHERE THEY FIX COMPUTERS , THESE B.S. DOWNLOADS ARE A WASTE OF TIME ,
 
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