I'm using an Asus Zenfone 3 ZE520KL. I want to delete an Android data files leftover because i already uninstall the apps. I tried to remove it by using the default File Manager first but failed, then i tried to use ES File Explorer and it failed too. Then for the suppose to be my last resort was to delete it by connect my sd card to my laptop using the card reader and the file's gone but after i refresh it it's shown up again which lead me to try to format it.
Any suggestion will be appreciated. Thank you in advance.
- The 1st try was using the windows formatting (Right Click-Format and so on) and the result was "Windows was Unable to Complete the Format" or something like that if i remember correctly.
- Second attemp, after the 1st try failed, i try to format it using "Disk Management" and the result was same as the 1st one.
- I try using a 3rd party program to format my sd card but a pop-up message appear which says "The memory Card is write-protected. Please release the write protect switch" and when i check the physical switch, it's not on lock position.
Any suggestion will be appreciated. Thank you in advance.