Question Can't update Android 10 and MIUI 12 on Xiaomi Redmi 9A

[TheFlash1300]

Hello. My phone is Xiaomi Redmi 9A. The MIUI version the phone has is MIUI 12, and when i click on "check for new updates", it says there are no new updates, despite the fact the latest MIUI 12 version is MIUI 12.5, and not MIUI 12.0.10 Stable.

The Android version is Android 10 QP1A. 190711.020. I never get notifications saying there is a newer version.

So, why can't my device get the latest updates for its software?

 

[rgd1101]

contact xiaomi, they control when it get updated
could be your wireless service provider too