Charger Connected (green light lit), but shuts down once plugged into laptop

[pkrill1]

I have a DELL Inspirion N5110, and when I try to connect the charger to the laptop, the charger seems to shut down. I plugged it into the wall (green light comes on), but when I plug it into the laptop, it (green light) shuts off. No power is getting to the laptop. Help??

 

[Prostar Computer]

Sounds like there is a short somewhere in the cable or box/adapter. Anyway you can test with a spare AC adapter, or bring it to someone and have them use a compatible adapter to test it?

 

[pkrill1]

Sounds like there is a short somewhere in the cable or box/adapter. Anyway you can test with a spare AC adapter, or bring it to someone and have them use a compatible adapter to test it?

I tried another charger from another DELL laptop in the house. The exact same thing happens when I use that one. As soon as I plug it into the laptop, the light goes out on the charger. Is it something with the laptop? If so, what could it be? The laptop hasn't been dropped.

 

[Prostar Computer]

DC jacks are sort of a problem child in laptops, so if that's the case, then the jack or the power board (if this unit has a separate power board) may have gone out.

Parts and labor will vary depending on whether a new DC jack needs to be soldered or not, but you're probably looking at anywhere from $50 (low ball) to $100 (give or take) for a DC jack repair and/or power board replacement. Prices also vary by location (servicing markup here in CA is crazy), so check out local repair shops and see if you can get free estimates.