CPU throttling at 88% during idle 2% usage

Jun 8, 2018
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Hi, so my laptop is an Acer Aspire V5 471G
Specs:
processor: i5-3317U
ram: 4gb

I noticed that my laptop fans were loud when i just turned my laptop on and no programs are running yet. I checked in the task manager and the background cpu usage only showed 2%. Other than that, the bottom of the laptop was much much hotter than usual (the temperature i would expect when playing a game). And I also recently factory reseted my laptop (currently running windows 8.1) but this issue did not happen before i reset it.

So i decided to use cpu.userbenchmark to know how my cpu is performing. Here's the link below:
http://www.userbenchmark.com/UserRun/9704964

and it showed that the cpu is throttling at about 88%.

What should I do?

the actions that i had previously done but had no effect whatsoever are:

going to power options > high performance > change plan settings > advanced settings >
* setting processor performance core parking min cores to 100%
* setting minimum and maximum processor state to 100%

thanks in advance and sorry for my bad english.
 
Jun 8, 2018
2
0
10
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I checked the temps on real temp and it showed:

Load : 4.4%
Speed : 1486.62 MHz (my maximum speed is 1.7 GHz)
Temperature (celcius) : 67 C
Minimum : 60 C
Maximum 74 C

Is it normal?
 
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