Dell laptop Keyboard stops working at restart

sparky12366

Prominent
Apr 26, 2017
1
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510
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Every reboot this laptop keyboard turns off and to turn it back on I hold down shift for 10 seconds and it makes a noise and turns back on. I know it is just a setting but I can't find it. Windows 10
 

mauxie

Honorable
Dec 19, 2013
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10,610
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procedures like this are why I hate bill gates in general and win10 specifically.
however, this is what Dell has to say about getting into your bios:

http://www.dell.com/support/article/us/en/4/SLN143038/access-uefi--bios--system-setup-from-windows?lang=EN

it may not be in your bios settings, but I would start there.

also, check: control panel>device manager to make sure that your keyboard is actually enabled
and while you are there, right click keyboard, click properties and check for keyboard driver updates.

cheers.
 

mauxie

Honorable
Dec 19, 2013
64
0
10,610
19
procedures like this are why I hate bill gates in general and win10 specifically.
however, this is what Dell has to say about getting into your bios:

http://www.dell.com/support/article/us/en/4/SLN143038/access-uefi--bios--system-setup-from-windows?lang=EN

it may not be in your bios settings, but I would start there.

also, check: control panel>device manager to make sure that your keyboard is actually enabled
and while you are there, right click keyboard, click properties and check for keyboard driver updates.

cheers.
 
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