Disc drive

[Smokey_24]

Just set up my new pc, however it does not recognise any cd@s or dvd@s l put in the drive. I did reset the pc to the factory settings as someone suggested and it started to work for a while. It has stopped working though again....amy suggestions?

 

[Guest]

Desktop or laptop ?


On both first check the BIOS screens to make sure the drive has been recognised there.

Then check Windows Device Manager to check if it's there.

If not:

Desktop, open the case and check the cables to the drive.

Laptop, back to the dealer.