Archived from groups: alt.satellite,alt.satellite.tv,alt.cable-tv (More info?)
This is really outrageous!
We have Dish Network and have had 2 bad remotes since getting it in
December. The buttons for the channels up or down, seem to fail,
where it takes a lot of pressure to make one work. The last time
they replaced the remote and I don't recall any charge for it.
But this time, they said they're chaging me $15 shipping, which is
nonsense, the thing is light - it obviously covers their cost of
this cheapo remote too! For LEASED EQUIPMENT!
Comcast wouldn't do this, nor would anyone else that I know of. If
leased equipment breaks down, they should replace it at no charge!
Does anyone know where I can complain to the government about this
outrage? Would it be the FTC?
There should be a law against this abuse!
This is really outrageous!
We have Dish Network and have had 2 bad remotes since getting it in
December. The buttons for the channels up or down, seem to fail,
where it takes a lot of pressure to make one work. The last time
they replaced the remote and I don't recall any charge for it.
But this time, they said they're chaging me $15 shipping, which is
nonsense, the thing is light - it obviously covers their cost of
this cheapo remote too! For LEASED EQUIPMENT!
Comcast wouldn't do this, nor would anyone else that I know of. If
leased equipment breaks down, they should replace it at no charge!
Does anyone know where I can complain to the government about this
outrage? Would it be the FTC?
There should be a law against this abuse!