Dvd won't play

[368833]

I have one DVD movie which does not play on my DVD player. When I put the disk in, the trailers automatically play and they play just fine. But as soon I start the main feature on the disk, the DVD player just stops. It is as if the DVD is trying to read the disk but then automatically stops. The disk and all its content play perfectly on my PC. I returned the disc to the store from where I bought it and replaced it with another. The same thing happened - the trailers play as does the logo of the movie studio but not the main feature. I even went so far as buy another DVD of the same movie from a different store and it too has the same problem. All my other DVD's play without a hitch, except this one. Can anybody give me a reason for this?

 

[dextermat]

Where does the disk come from,
if it's an official video might be in wrong region (dvd players and dvd media has region: us movie wont work in europe and vice versa)

 

[americanaudiophile]

Sometimes a disc is mastered in such a way that the DVD firmware can't play it. If your DVD firmware can be updated that might solve the problem.