Error retrieving information from server [RPC:S-7:AEC-0]

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Rocking Durgesh

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Nov 13, 2014
18
0
4,570
2
Can anyone help me I am getting an error in my android phone when downloading anything from play store.
Error retrieving information from server [RPC:S-7:AEC-0]

I tried to sync my account, remove an account and add another one. Nothing happened. Error still coming. Please help me. My mobile phone is Samsung galaxy S duos 2.
 

Hadozlol

Estimable
Dec 15, 2014
1
0
4,510
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In my case, I had two google accounts synced so I had one that was a pay account and the "other" was not. The "other" was the primary account so it would give the error.

Solution: I removed the secondary google account which made my pay account the primary account. This solved my problem.
 

oskyyy

Estimable
Jan 16, 2015
1
0
4,510
0
Go to settings >application > Play Store >Clear Data & Clear Cache.

Go to accounts >Google >Remove account.

Reboot device.

details here:http://wikitechsolutions.com/1222/error-while-retrieving-information-from-server-rpc-s-3-aec-and-rpc-7-aec-0
 

MPop

Estimable
Feb 17, 2015
1
0
4,510
0


This worked for me too! Pay account wasn't the primary account on my tablet. Once I deleted the primary account on the tablet, the error message stopped and I can download again! I was even able to add back I'm my other account as the secondary account. Thank you!
 

yuloa1

Estimable
Mar 9, 2015
1
0
4,510
0

I tried many times like you did. At last I decided to go "factory reset". Alas! It is ok now. I can install from play store now. good luck.
 

JamInTX

Estimable
Mar 28, 2015
1
0
4,510
0
I was able to get it fixed by clearing the data for Google Play Store, Google Play Services, Google Services Framework & Google Account Manager. Once I did that I forced closed all of the aforementioned apps and I was able to download from the Play Store. The only thing was it didn't recognize any of the apps that I had purchased. I removed my Google account from the device, re-added it, rebooted and everything was fine. Good luck to you!
 

dgimeno

Estimable
Apr 23, 2015
1
0
4,510
0


Thanks a lot, it worked perfectly!
 

Saga Lout

Glorious
Moderator
Richard, this old thread has run its course and I'm going to close it now.

If you didn't find any useful information here and you still have a problem, please start a new thread of your own instead of reporting old posts to the Moderation Team.

Thanks you.

 
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