Question external Devices like mouse , keybord ,cardreader etc.. not working

Jun 10, 2019
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please help me
I Have a Toshiba satellite C55-A5105 laptop with windows 8.1
my laptop serial number is "3E042909Q "
Automatically my external keyboard ,card reader and mouse stopped working but when i connect external hard disk it's working

:(:(:(:(:(:(:( PLEASE HELP ME
 
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