External Hard Drive not being recognized by Asus

[Techques]

I am trying to transfer an external Seagate hard drive to an Asus laptop. It's not being recognized, and there is no option to change the drive or path. It's grayed out. I can see the usb Seagate under device manager under disk drives so it is not dead. I don't want to do convert to disk management, because I don't know enough about that. Thanks

 

[Hellfire13]

please post a screenshot of ur disk management after right clicking on the target drive...

 

[Techques]

I don't know how to paste a screen shot, but it just says the Seagate hard drive that I have. When I right click it, it says update driver software, uninstall, scan for hardware changes, and properties.

 

[Hellfire13]

does it show uninitialised/raw???

for screenshot, u need to use "print screen" key and then copy it to clipboard or ms paint...then upload it to sum image hosting site like imgur.com and paste the link here...
it wud be helpful if u can do tht...

also wat kind of data r u tryng to transfer??? important or expendable???

 

[Techques]

No it doesn't show that. It's expendable data, but I would like to keep it.

 

[Hellfire13]

I don't know how to paste a screen shot, but it just says the Seagate hard drive that I have. When I right click it, it says update driver software, uninstall, scan for hardware changes, and properties.

u r checking at the wrong place...these options are from device manager...
u need to go to disk management...right click on computer and select manage and then disk management....
or simply type disk management in start menu...

 

[Techques]

I don't know how to paste a screen shot, but it just says the Seagate hard drive that I have. When I right click it, it says update driver software, uninstall, scan for hardware changes, and properties.

u r checking at the wrong place...these options are from device manager...
u need to go to disk management...right click on computer and select manage and then disk management....
or simply type disk management in start menu...

I checked there, but it doesn't allow me to change the path. It only says convert to disk management.

 

[Hellfire13]

please post a screenshot...doesnt sound logical...

 

[Techques]

please post a screenshot...doesnt sound logical...

I can't right now. Changing the path is grayed out when I right click it.

 

[Hellfire13]

wat do u mean by changing the path???

 

[Techques]

wat do u mean by changing the path???

Choosing the drive that the hard drive will appear.

 

[Hellfire13]

i wud rather wait for a screenshot...

 

[Techques]

Help from Asus said if it says convert to disk management, then it's damaged.

 

[Hellfire13]

i have never heard of "convert to disk management"...
disk management is the storage interface...it cannot be a file format...

 

[Techques]

i have never heard of "convert to disk management"...
disk management is the storage interface...it cannot be a file format...

Then my computer must not be able to read it.

 

[rgd1101]

https/support.microsoft.com/en-us/kb/309044
do you mean convert to basic or Dynamic ?

 

[Techques]

https/support.microsoft.com/en-us/kb/309044
do you mean convert to basic or Dynamic ?

It says convert to disk management. I don't want to mess up my computer.

 

[rgd1101]

like Hellfire13 said
upload a screenshot to imgur or tinypic and post the link here.

 

[Hellfire13]

yes...u must upload a screenshot...

 

[Techques]

Here is the link to screenshots. It's the hd that's 298.09.

http/imgur.com/a/BO7rD