factory reset complete. But tablet wont bring back up anything. It asked for email I provided and password I provided, but goe

lethasmarsh

Prominent
Oct 22, 2017
1
0
510
0
Factory reset complete. But won't come back up. Says enter email address which I do. Then asks for password which I enter but it then just goes back to asking for email address
 

craisner

Prominent
Nov 25, 2017
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0
520
1
I to have an RCA tablet that I had to do a factory reset on earlier this year. I kept putting in the gmail address and it didn't recognize. Today I tried again after several months. I put in my cell number and got a screen that said "Google couldn't verify this account belongs to you. To recover your account go to: https://g.co/recover for help. I went to another computer and followed the instructions. I made sure my gmail address worked on the other computer. Went in and updated my information again. Then I went back to my tablet and it let me sign in and recover my previous apps. Hope this helps.
 

craisner

Prominent
Nov 25, 2017
1
0
520
1
I to have an RCA tablet that I had to do a factory reset on earlier this year. I kept putting in the gmail address and it didn't recognize. Today I tried again after several months. I put in my cell number and got a screen that said "Google couldn't verify this account belongs to you. To recover your account go to: https://g.co/recover for help. I went to another computer and followed the instructions. I made sure my gmail address worked on the other computer. Went in and updated my information again. Then I went back to my tablet and it let me sign in and recover my previous apps. Hope this helps.
 
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