Galaxy Tablet Crashing After Installing New Battery

[Mark_194]

I just recently installed a new battery in my Samsung Galaxy Note 10.1. At first the tablet wouldn't boot up at all. After unplugging the battery from the device and then reinserting the device will power on until it reaches the lock screen. Then it crashes. The device also shows a battery charging animation when plugged in.

Thanks in advance for any help,
Mark

 

[webworkings]

First, are you sure everything got put back together correctly, (nothing loose, pinched, etc.) when you reassembled the tablet?

Second, try a restarting in "Safe Mode" and see if it will make it past that screen. If that is the case, something you installed (an app, etc.) is hindering it from starting.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.


Third, if it isn't the above, then you may want to try a "Factory Reset" on the device. This won't erase all data like a "Hard Reset", that said, you could lose some things. A factory reset is done via the pinhole on the device, which can be anywhere, including by the cards.

Last option, a "Hard Reset". Which I would only do if you have exhausted all other options.

NOTE: Doing this will clear the data on your tablet, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the device.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the tablet...

1. Make sure that the tablet is actually powered off.

2. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

3. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

4. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

5. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

6. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

7. Then press the "Power" button to hard reset the tablet.