Gigabyte P37X - GTX 980m - nVidia driver has stopped responding + stuttering!!

[Drazek]

This is going to drive me nuts soon.

I have all the latest drivers installed on my laptop from the gigabyte website and the latest nvidia driver from nvidia.

I have 2 problems:

Firstly - Every time I load a program that initializes the nvidia gpu, my laptop instantly gives me the "nvidia driver has stopped responding and has recovered" message. - it takes me 3 or 4 tries to get the program to finally load without the drivers crashing.

Secondly - I've only noticed this in SMITE so far but it's really annoying, my game will 'stutter' for half a second whilst playing.. usually right in the middle of the action or when I pull off a skill, the game will stutter and it'll throw off my aim and is really frustrating

I don't know if these 2 problems are separate problems or are related, however I would REALLY like to get the driver crashing issue resolved!!

Any suggestions?

 

[kapitalistas]

you wanna post your laptop spec.and monitor your hardware temperatures.

 

[Drazek]

Laptop Gigabyte P37X
Windows 8.1 64Bit
Intel Core i7-4720HQ
16GB RAM
nvidia 980m 8GB /w optimus technology

Temperatures are normal, around the 70c mark whilst gaming (when i get past the error)

when I see the error, the temps are very low as the GPU has been turned off until now, so temps would be low 50s when the card turns on

 

[bembene]

on the laptop i had i had also the stutter problem. Right in action as i used a spell or i shoot. It was always when new sound kicked in. I had to update the sound driver, realtek or something i think. After it was gone.

 

[kapitalistas]

you wanna try different video drivers uninstall your video drivers from Programs and Futures or Device Manager and then reboot.computer automatically loads older video drivers .when it finish download drivers reboot and you should be good to go.

 

[Drazek]

Turns out, this laptop had a fault with the graphics card, I have to get it RMA'd in the end.

 

[AusMatt]

Turns out, this laptop had a fault with the graphics card, I have to get it RMA'd in the end.

How did you know it was a fault with the graphics card?
I'm getting this driver has stopped responding issue a lot on my Gigabyte P35W with nvidia 970M.
I'm running Windows 10 and have updated everything.
I've even used DDU to totally uninstall both Intel and nvidia drivers and then installed the latest but I still get this issue.

Is there a way to check that you have a GPU fault?

 

[Drazek]

Turns out, this laptop had a fault with the graphics card, I have to get it RMA'd in the end.

How did you know it was a fault with the graphics card?
I'm getting this driver has stopped responding issue a lot on my Gigabyte P35W with nvidia 970M.
I'm running Windows 10 and have updated everything.
I've even used DDU to totally uninstall both Intel and nvidia drivers and then installed the latest but I still get this issue.

Is there a way to check that you have a GPU fault?

Hi Matt,

After exhausting all methods of testing I eventually contacted Gigabyte support who (after testing again) suggested that I might have a faulty graphics cards and allowed me to RMA the laptop.

There were a few issues that pointed to a faulty graphics card, namely.. if you tell the laptop to only use the intel graphics card and not the nvidia card for your game... the game works perfectly (though crappy fps), soon as I told it to use the nvidia card I was getting all those issues come back.