GTX 1060 (Laptop) works only on battery power and crashes when AC power is connected

Jun 20, 2018
1
0
10
0
I have spent tons of time trying to figure this issue out and have been searching the internet for a solution to no avail. The Issue: My laptop crashes when I open up a game on AC power but not on battery. When I reconnect AC power when playing a game on battery power it will crash soon after (Immediately-couple minutes). I'm out of ideas for what could be causing this and hope you can help me figure it out.


Errors:
BSOD (Sometimes orange) with "Event Scheduler Internal Error"
Event Viewer shows this error before BSOD "The description for Event ID 14 from source nvlddmkm cannot be found."
Sometimes the Laptop will just freeze and ill have to Hard reset it



My System:
MSI GS63VR 6RF
6700HQ
GTX 1060 6GB
Toshiba 128GB SSD
1TB HDD
Windows 10 1803 (have also tried clean install of 1709)

What I have tried:
Clean Install of Windows 10 1803 and 1709
Tried latest and older GeForce drivers with each build
Ran Memory tests and test on SSD, all passed
Command Prompt: "Chkdsk C: /f /r" and "sfc /scannow"
Tested AC power supply voltage: Rated: 19.5 Volts Tested @ 19.44 Volts
Update BIOS to latest version from MSI
Tried adjusting power settings in Nvidia Control Panel to Performance
 
Thread starter Similar threads Forum Replies Date
K Laptop Tech Support 0
N Laptop Tech Support 2
P Laptop Tech Support 0
bonkerinno Laptop Tech Support 1
T Laptop Tech Support 1
Michael@Jensen@WK Laptop Tech Support 1
msahin Laptop Tech Support 1
B Laptop Tech Support 1
H Laptop Tech Support 2
dipudangol Laptop Tech Support 8
Adnansattar Laptop Tech Support 6
CL19 Laptop Tech Support 1
X Laptop Tech Support 5
J Laptop Tech Support 1
H Laptop Tech Support 6
jomari29 Laptop Tech Support 4
M Laptop Tech Support 3
F Laptop Tech Support 1
C Laptop Tech Support 1
G Laptop Tech Support 1
Similar threads
Question ASUS Laptop AC Adapter Not Working After Installing New Fan
Question Brand new laptop battery not working as it should
Question Laptop worked when battery removed, now does not work.
Question Laptop gpu not working properly when laptop battery fell off
Question My ASUS laptop works only through battery
Solved! 2in1 transformer battery works fine but won't charge, laptop works on charger too
Solved! Laptop battery not working anymore
Question ASUS Laptop doesn't start from battery but did work if charging cable removed from laptop at the right time ( does not rn)
Solved! Laptop won't work with battery inserted.
why my laptop keyboard not working properly and on such event on removing power chord laptop shutting down immediately?
Solved! Laptop hung while playing fifa 19 with charger plugged in, working perfectly on battery.
Solved! Laptop doesn't work without charger plugged in, while battery shows that it's at 0 percent and discharging(Windows 10)
Question Laptop doesn't recognize AC Charger after Windows update
Solved! New laptop battery works for minute then dies
Solved! Asus X541U laptop wont powering on on Battery, its working with AC charger
Solved! Accidentally snapped off this capacitor, now laptop wont work on battery
Solved! How to fix a black screen on my Mecer laptop. Already tried the ctrl+alt+del. Didn't work. And battery unremovable
Solved! New laptop battery wont work and charge
Solved! ASUS G751JY stopped working
My Acer Aspire E 15 E5-573-31G2 is not working in battery power..my laptop turns on only when i charge it.whenever it is disco

ASK THE COMMUNITY